Voice tariff

To other networks: Unitel, Skytel, Mobicom, Тelecom Mongolia, Mongolian Railway

New number'r price

Lucky numbers and tariffs

• • Purchase at any G-Mobile service branch or online at www.gmobile.mn

Necessary requirements to use the service:

• 1. Internet connection faster than 256Kbps
• 2. Internet phone service must not be blocked by Firewall protection /Because of SIP block in some internet connections, the quality of a call might drop.

From the list below, please download and install the programs you need

Instructions for recharging your account

Dial 311 to check your balance or recharge your account.

Scratch cards

To purchase units online, click here

What is an IP phone?

IIP phone is similar to a regular household landline phone but it has RJ45 input connection which uses IP network such as the Internet instead of the ordinary system. By installing G-Mobile number and its private settings to IP Phone, you get a permanent landline Internet phone.

What is IP box device?

IP box gadget is a converter that translates internet network data to information that a regular phone and fax machine can receive. By installing G-Internet phone service number to IP box gadget and connecting it to the regular stationary phone device, you can call and receive calls from anywhere in the world.

• Is G-Internet phone service economical?

o This service is great for subscribers living abroad who frequently connect with their loved ones in Mongolia. This service allows you to make calls with them using domestic calling charges instead of international calling charges. For example, you can make a call for 0 ₮ to G-Mobile and 50 ₮ to other networks such as Mobicom, Skytel, Unitel, and so on.

• Can anyone call my G-internet phone number?

o Yes, anyone can call you from a landline or wireless operator phone number using their domestic tariff

• Can the G-internet phone service be used in any country?

o Yes, this service is available for use in any country around the world with access to the minimum required internet access. o Example: 009 + country code + phone number The “009” International gateway tariff for United States, Korea, China, and other most frequently visited countries by Mongolians is 100 ₮ for 1 minute.

• If I don’t use my new G-internet phone service number will it become invalid?

o 14 days after the validity date expires, your incoming and outgoing calls are barred. The number will be saved for 3 months. You can use any scratch card with validity days to extend your usage or else it will become invalid.

• What do I do if I forget my password or want to change it?

o You can come to our service center with your paperwork to retrieve or change your password. If you live abroad and cannot come to a service center, you can email us at internetphone@g-mobile.mn with a password change request. Please include your name, phone number, email address, license and ID number, approximate balance of your account so that we can double check your account information to verify we are sending the right person the new password

• If I am using a foreign operator or Mongolian operators 3G phone to make calls with my G-internet phone number, will there be additional charges?

o The charges will depend on the operator’s payment plan. The charge will be based on the kb used for the phone call. If you have used a free WiFi zone to make the call, then there are no additional charges

• Can subscribers abroad purchase and recharge G-internet phone services?

o They can purchase the numbers from our licensed distributors in their country. Also with international card, you can purchase new numbers from our website at (website).

• Can I divert my phone calls from my Unitel, Mobicom, Skytel, or G-Mobile number to my G-internet phone service number?

o Yes, you can use our divert call service to divert all incoming calls to your phone number to the G-internet phone number.

• Where can I get information regarding prices and other information?

o You can get information about our service 24 hours a day by emailing gnetphone@yahoo.com or internetphone@g-mobile.mn. You can also call 98103636.

Introduction

Welcome to the Gphone application! Our main concern is to protect the privacy and security of our users’ personal information. The privacy and security information section is to explain how we will secure the privacy of our users’ personal information, and how and when they will be used.

Scope of use

The security of all Gphone application users’ personal information will be secured at the highest level. Personal Information will only be used and/or accessed when the application is in use.

Types of personal information for Gphone application use

Users’ phone number information

When first using the application, user must insert their number in the “Phone number” section to register and then insert password to enter the application. Once completed, user will get an access to their detailed phone number information. The detailed information of the user’s phone number and its usage allows user to monitor the usage and can only be accessed by the user only.

Phonebook /Contacts/

To simplify our service, user’s phone number and phonebook /contacts/ will be automatically copied into Gphone application.

Photo library & Audio recording

User can send photos and audio recordings to other users. Photos and audio recordings will be accessible only when the application is in use. The privacy and safety of your content is fully guaranteed.

Text message

User is able to send and receive text messages using the application. Text messages sent and received through the application will only be accessible when the application is in use. The privacy and safety of your text messages is fully guaranteed.

Call instructions

Example: to Korea

To fixed -line phone